Privacy Policy

This is the privacy statement of Harte-Hanks CRM Services Belgium NV (Harte-Hanks) for the work it performs for UCB Pharma S.A. (UCB) in connection with the livebeyondepilepsy health awareness programmes. The following paragraphs describe our privacy practices relative the provision of our services to UCB.

Harte-Hanks Collects Different Types of Information

Any personally identifiable information you provide to Harte Hanks - such as your name, telephone numbers, e-mail addresses, or postal addresses for example - may be used, collected or stored by us or our service providers to communicate with you on health-related topics.

Additionally, we may receive, use, and store certain types of information automatically whenever you interact with our Web site, through e-mails that we send you or if you provide it to us through other contacts with us. For each visitor to the UCB web page that we host, our web server automatically recognizes the name of the visitor's Internet domain. Once a visitor registers at the UCB web site or receives e-mails from us, we apply a cookie to that computer, which a person is free to accept or to decline. A cookie helps both a web site visitor and Harte-Hanks by storing information from previous visits from the visitor's computer, such as areas of interest within our Web site, and any password prompts. Additionally, with respect to e-mails that we send, we collect information as to which e-mails are opened, which e-mails are not delivered, if any links in the e-mail are used, and similar data so that we can improve the design of our e-mail. For more information about the use of cookies and other similar technology, please visit a not-for-profit information site: http://www.networkadvertising.org.

We also may obtain information from visitors indirectly by analyzing the navigation of our web site. This information is used to analyze the web site's utility and serve you better.

Transfers of Information Provided to Harte-Hanks

The personally identifiable information provided by you to Harte Hanks is not sold, transferred, or traded to any third party except to UCB and its affiliates for the purpose outlined above. We also may share your information to process requests initiated by you. For example, we may forward your information to a printing vendor in order to comply with your request for information, but such a vendor will be obligated to maintain your information confidentially and securely. We will transfer personal data when we believe the transfer is necessary to comply with the law; or to protect our rights or safety, or the rights or safety of you, or others.

Harte-Hanks Works to Keep Your Information Secure

Harte-Hanks works, in accordance with industry best-practices and applicable law, to keep your information secure. We train our employees to safeguard personal data in our possession. We maintain policies and procedures covering the proper logical and physical security of workplaces, records, and various types of personal data in our systems and on our premises. We also use technological means (such as backup files, virus detection and eradication software, firewalls, and other computer software and hardware safeguards) to protect against unauthorized access or alterations to personal data.

Unfortunately, no data security methodology is 100% safe. Hence, it is just as important for you to protect yourself against unauthorized access to your data. You should be se sure to take such simple steps as signing off and logging out when finished using a shared computer, keeping your passwords in a secure location, and not sharing your passwords with any third parties.

Harte-Hanks Provides You with Access to and Choices Regarding Your Information

If you believe we have information about you that you wish to access, modify or delete, please contact us by postal mail or e-mail as set forth below. Upon verification of your identity, you can receive a copy of all the information that we maintain about you (for example, name, address, phone number). If you wish to have this information changed, would like to express your preferences on how we communicate with you, or to be removed from our database, please let us know by contacting us through one of these methodologies.

A Place to Go for Questions

If you wish to inquire further about our policy or your data, please contact us promptly with necessary details of your inquiry through any of the following methods: send an mail to info.privacy@harte-hanks.be or write to us at
UCB Privacy Officer,
Ekkelgaarden 6,
3500 Hasselt,
Belgium

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